How long does it take for the program to be installed?
Installing the software takes from two days to two weeks, depending on specific user requirements, as well as acquisition of necessary equipment.

I have no experience in using computer. How can I use this system?
This software is easy to use and does not require any particular expertise in use of computers. When you buy the software, you receive a free tutorial. Package also includes a detailed user manual.

I use a different software package in my restaurant. How painless is a transition to Garson™?
We will make a transition to Garson™ as smooth as possible by completely configuring the software, transferring necessary data from the old program, adjusting it to your needs and bringing it on-line.

Is it possible to buy this software by installments?
Software can be bought by several installments.

Can I rent the software?
Software can be rented for a certain period of time.

I have several restaurants. Do you offer discount for purchase of several software packages?
If you own several establishments, contact us directly to receive special discount for software purchase.

Can I customize products, prices and user settings?
Everybody who is authorized can change products, prices and user settings.

I like how the program looks. Can I change and add pictures?
Yes, pictures in the program can be changed whenever and however you like.

Are there any limitations to a number of products on the screen?
There are no limitations to a number of pictures on the screen. We will perform the initial configuration of the screen appearance and the software will be completely adjusted to your needs.

Can I restrict access to certain parts of the program?
Yes, every user can be granted or denied access to each option of the program. That way you can choose which options are available to waiters or bartenders and which are available to managers.

Can this software function in different languages?
This software can work in several different languages with support for special language characters.

What kind of technical support services do you offer?
For all our users we provide several technical support packages. Technical support services include phone and internet support, field work (on work days and during weekend), equipment maintenance, installation of new software versions, consultations and additional training of users.

Is maintenance contract mandatory?
Software maintenance contract is not mandatory, but is recommended on annual basis.

My restaurant works only on weekends. Can I count on you to give me technical support?
Technical support packages are created to meet the needs of a particular establishment. One of them is a weekend support package.

 If I purchased certain features of the software, can I expand the program with additional features later?
Considering that the software is constantly being enriched with additional features and upgraded into newer versions, you can always expand and update an existing version according to your needs.